Description

Document Managers are responsible for ensuring documents are reviewed and approved in accordance with applicable firm and department standards, and publishing documents to the appropriate platforms.

The Document Governance team ensures that all of the documents our department owns are managed in accordance with the firm's standards, and develops and enforces additional requirements as needed. As a Document Manager, you will partner with a targeted group of document owners, helping them execute their duties and publishing their documents. Your stakeholders will be within card risk, risk control, and internal partners. This will require a high level of communication within the firm.

Your primary responsibilities will include:

- Work with document owners to ensure that the required annual document reviews are completed accurately and on time

- Ensuring that all documents correctly utilize the official document templates

- Collecting and archiving required approvals for document creation, update, annual review, and retirement

- Notifying document owners of new or updated legal obligations pertaining to the subject matter of their documents

- Follow firmwide standards for documentation and obtain approvals

- Publishing and archiving documents, make determinations on document taxonomy and classifications

- Serving as a subject matter expert for any document-related matters of your stakeholders

- Create recommendations for new documents, assess business need for existing documents and provide guidance for document clarity

- Conduct impact studies for governance and risk control decisions that influence policy.

- Determine the appropriate path for publication

Requirements:

Minimum 3 years of experience with business procedures and processes and over 5 years of work experience

Strong written and oral communication skills. This role may be delivering presentations and engaging with CCB Risk senior leadership

Project management skills to deliver documentation by deadlines

Experience working with a large number of clients/stakeholders

Proficiency with Microsoft Word, PowerPoint and SharePoint preferred

PEGA development expertise preferred

Banking and finance experience preferred

Education: Bachelor degree in a related field such as business, finance or another degree with equivalent experience

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
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\n Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.\n