Description

We have an exciting opportunity for you to lead impactful technology initiatives and advance your career in a dynamic environment.

Job summary

As a Technical Program Manager at JP Morgan Chase within the Corporate Technology Resiliency, you will guide the delivery of innovative solutions that strengthen our firm's resiliency. You will collaborate across teams to ensure our resiliency framework meets business and regulatory objectives, contributing to a culture of continuous improvement and operational excellence.

Job responsibilities

• Support the Resiliency Operating Model framework, providing guidance to application and product owners to meet compliance objectives.
• Collaborate with stakeholders to integrate resiliency practices across the firm.
• Represent Corporate Technology in firmwide engagements for simulation events and resiliency tests.
• Achieve risk and performance measures to validate and assess resiliency controls, incorporating findings into reporting and escalation.
• Participate in post-incident response and root cause analysis to drive remediation of resiliency gaps.
• Support the development and implementation of comprehensive resiliency strategies integrating business and technology risk management.
• Develop and maintain compliance reporting and dashboards to provide visibility into resiliency metrics and objectives.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience in technical program management, leading complex technology projects in a large organization.
• Knowledge of core infrastructure technologies such as virtualization platforms, databases, storage, replication, and backup.
• Proven track record in implementing IT projects successfully.
• Ability to influence and drive change, proactively identifying and resolving issues.
• Excellent verbal and written communication skills, with experience leading discussions across multiple business lines.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Ability to manage relationships, partner with stakeholders, and resolve conflict to deliver business solutions.

Preferred qualifications, capabilities, and skills

• Financial services industry experience.
• Experience with cloud provider products and services, specifically AWS.
• Strong understanding of IT security principles and best practices.
• Strong data analytics skills.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.