Description

Responsibilities:

• Responsible for handling and investigating fraud cases related to credit cards, debit cards, acquiring merchants, and ATM cards;
• Assist in transaction monitoring and dispute case investigations for credit card issuing operations, with responsibility for reducing credit card transaction fraud risks and responding to customers' inquiries regarding disputed transactions;
• Follow up on abnormal transactions in credit card issuing, analyze prevailing fraud methods and trends in the credit card market, review and refine transaction monitoring rules based on fraud case data analysis;
• Assist in developing procedures and monitoring mechanisms for handling suspicious transactions related to fraud;
• Liaise with industry stakeholders and card-issuing institutions on fraud risk control to enhance transaction security and efficiency;
• Support the coordination of digitalization initiatives in fraud risk management to strengthen overall anti-fraud capabilities and responsiveness;
• Perform any other duties assigned by supervisors.

Requirements:

• Bachelor degree holder or above in Risk Management, Law, Law, Business, or Communications is preferred.
• 2 years' working experience in fraud investigation or law enforcement is preferred.
• Strong statistical knowledge is required.
• Good communication skills; Enthusiastic and energetic.
• Good command of written and spoken Chinese and English. Fluent Mandarin will be an advantage.

If you are applying for in-scope position(s) under the Mandatory Reference Checking Scheme (i.e., A role carrying out regulated activities licensed by the IA, SFC & MPFA), you are required to undergo the Mandatory Reference Checking. Our responsible recruiter will inform you the details of the MRC process and the requirements in due course. For details, please click here .