Description

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorganChase within the Infrastructure Platforms - Network Services, you utilize strong knowledge of network infrastructure, software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Identify and help address network-related risks, including those involving firewalls, proxies, routers, switches, load balancers, and other network devices.
• Manage and monitor the risk-related issues, ensuring tickets are updated, tracked, and resolved promptly.
• Execute risk management tasks, such as updating action plans, maintaining risk documentation, and supporting remediation activities.
• Assist with audit requests by gathering and organizing required documentation from various sources.
• Configure and support core networking technologies (TCP/IP, VLANs, routing OSPF/BGP, switching, firewalls, load balancing, forward and reverse proxy).
• Execute change management, ITSM, and CMDB processes for network changes.
• Leverage scripts and APIs to accelerate remediation, policy checks, and evidence collection.
• Build and maintain dashboards and KRIs/KPIs to track exposure and SLA adherence.
• Ensure complete telemetry coverage (syslog, NetFlow/sFlow, cloud flow logs) into SIEM and close coverage gaps.
• Support incident response, conduct root cause analysis, and implement corrective actions that prevent recurrence.
• Collaborate with Cyber, Technology, and Operations to minimize operational, cyber, data, and resilience risks.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience.
• Experience managing or supporting risk-based tickets, or similar workflow.
• Familiarity with basic network concepts and risks related to firewalls, switches, load balancers, and other network devices.
• Experience in building KRIs, dashboards, and executive reporting using Excel and PowerPoint; leverage data tools such as SQL and Tableau/Power BI.
• Strong attention to detail, follow-through, and execution skills.
• Adapt to fast‑paced, highly regulated environments.
• Pursue continuous learning in risk management and technology.

Preferred qualifications, capabilities and skills

• Obtain entry‑level industry certifications (e.g., ISACA IT Risk Fundamental).
• Automate network and risk workflows using Python or Ansible, leveraging YAML/JSON, REST APIs, and Git.
• Experience in executing enterprise and operational risk frameworks; coordinate audits and regulatory responses, and use solutions such as Archer to track findings to sustainable closure.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.