Medical Insurance Collections Coordinator - Monroeville, PA (Hybrid)
Medical Insurance Collections Coordinator - Monroeville, PA (Hybrid)
Description
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Position Summary
CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area has an opportunity for a full-time Insurance Collections Coordinator to handle insurance follow up. The Insurance Collections Coordinator will ensure timely and accurate account payment for outstanding balances while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers.
We will support you by offering all the tools and resources you need to be successful in a collaborative team environment.
Located in the Monroeville facility, this opportunity also provides free parking.
Key Responsibilities of the Insurance Collections Coordinator:
Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing.
Follow-up on unpaid, recouped payments, and underpaid claims
Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
Maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
Maintain patient demographic information and data collection systems.
Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems.
Contact patients and Physician's offices as well as insurance companies as needed in order to expedite claims processing.
Required Qualifications
1+ years of Healthcare Insurance related experience.
Experience using Microsoft Office products' specifically Excel, Outlook, and Word.
Must be able to commute to the Monroeville, PA office.
Preferred Qualifications
Insurance billing or collections experience.
Customer service in a healthcare environment.
Experience working in a healthcare reimbursement system.
Effective customer service skills and experience that shows ability to work in a team environment.
Attention to detail.
Ability to utilize analytical skills.
Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail.
Ability to communicate with clientele in a professional manner; both verbally and written.
Education
Verifiable High School Diploma or GED required.
Anticipated Weekly Hours 40
Time Type Full time
Pay Range
The typical pay range for this role is:
$17.00 - $28.46
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 05/29/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Job ID: 83585213
Jobs You May Like
CH
Medical Insurance Collections Coordinator -...
CVS Health
Monroeville,
PA,
United States
(on-site)
CH
Medical Insurance Collections Coordinator -...
CVS Health
Monroeville,
PA,
United States
(on-site)
CH
Insurance Collections Coordinator, Revenue Cycle
CVS Health
Monroeville,
PA,
United States
(on-site)
GS
Director of Enterprise Risk and Assets
Goodwill SWPA
Pittsburgh,
PA,
United States
(on-site)
Community Intel Unavailable
Details for Monroeville, Pennsylvania, United States are unavailable at this time.
We use cookies on this site to enhance your experience. By using our website you accept our use of cookies.
Cookies
YourMembership uses cookies for your convenience and security. Cookies are text files stored on the browser of your computer and are used to make your experience on web sites more personal and less cumbersome. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of this site. Please refer to your web browser's help function for assistance on how to change your preferences.